Sales Policy for SissiMagicNie
Effective Date: January 18, 2025
At SissiMagicNie, we aim to provide our customers with an exceptional shopping experience. This Sales Policy outlines the terms and conditions that apply to the sale of products through our website. By placing an order with us, you agree to the terms specified in this policy. Please take a moment to review the details below.
1. Product Availability
- Product Listing: All products listed on our website are subject to availability. While we strive to keep our website up-to-date, there may be instances where an item becomes unavailable after an order is placed. In such cases, we will notify you and provide the option for a refund or substitution (if available).
- Pricing: All prices are listed in U.S. dollars (USD). We reserve the right to adjust prices due to promotions, discounts, or changes in product costs. Prices on the website may also vary depending on your location, taxes, and shipping fees.
2. Placing an Order
- Order Confirmation: After placing an order, you will receive an order confirmation email. This email is not an acceptance of your order but serves as an acknowledgment that we have received your order.
- Order Acceptance: Orders are subject to acceptance by SissiMagicNie. We reserve the right to refuse or cancel an order at any time due to issues such as payment problems, fraud, or insufficient stock. If your order is canceled after payment has been processed, we will issue a full refund.
3. Payment Terms
- Accepted Payment Methods: We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment options available at checkout.
- Payment Authorization: Payment is processed at the time of order. By providing your payment details, you authorize us to charge the payment method for the total order amount, including taxes and shipping fees.
- Payment Security: We use secure encryption technology to protect your payment information during transactions. We do not store your payment details on our website.
4. Order Processing and Shipping
- Order Processing Time: Orders are typically processed within 1-2 business days (Monday to Friday), excluding holidays. Once processed, your order will be shipped according to the shipping method selected at checkout.
- Shipping Costs: Shipping fees will be calculated at checkout based on the shipping address, delivery method, and weight of the items in your order. SissiMagicNie is not responsible for any customs duties, taxes, or import fees for international orders.
- Shipping Confirmation: Once your order has shipped, you will receive a shipping confirmation email with tracking information.
5. Sales and Discounts
- Promotions: From time to time, we may offer promotions, discounts, or sales on our products. These offers may be limited by time, quantity, or other conditions. Promotions and discount codes are valid only for the specific products or categories indicated and may not be applied to previous orders.
- Discount Codes: If you have a valid discount code, enter it at checkout. Only one discount code can be used per order, and discount codes are not applicable to sale items, gift cards, or shipping fees unless otherwise specified.
6. Order Modifications
- Changing an Order: If you wish to modify your order (such as changing the shipping address or items), please contact us as soon as possible at info@sissimagicnie.com. If the order has already been processed or shipped, we are unable to modify it, but you can return the items according to our Refund and Returns Policy.
- Cancellations: Orders can be canceled if they have not yet been processed or shipped. If you wish to cancel your order, please contact our customer service team immediately.
7. Sales Tax
Sales tax will be applied to your order based on your shipping address and applicable state tax laws. The applicable tax will be calculated at checkout and included in the total amount due.
8. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@sissimagicnie.com. We will provide a replacement or refund, including any shipping fees you incurred for returning the item.
9. Limitations of Liability
While we strive to ensure that the information on our website is accurate, we do not guarantee the accuracy, completeness, or reliability of the content, and we reserve the right to correct errors at any time without prior notice. SissiMagicNie is not liable for any damages or losses arising from the use of our website, including, but not limited to, loss of profits, data, or any other indirect, special, or consequential damages.
10. Changes to the Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions or need assistance with your order, please contact us:
SissiMagicNie
Email: info@sissimagicnie.com
Phone: (540) 364-4912
Website: www.sissimagicnie.com
Address: 6853 Hermitage Dr, Marshall, Virginia